How we work
How Promatics onboards managed-service clients and delivers technology projects: assessment, written scope, secure implementation, 24/7 support and regular reviews.
About us
About Promatics Informatics LLC
We help organizations run, secure and modernize their technology, and help health programs and public agencies measure and improve their work, so people can focus on what matters.
Why Promatics
Technology often adds to the chaos: systems that do not talk, security that depends on luck, support that arrives after the damage. We bring order to that, as a partner that understands your pain points and goals and stays accountable for the outcome.
People
Hired and trained for skill and judgment, careful to get it right, your needs first.
Purpose
Your security and peace of mind: simpler, lower-cost technology that keeps pace.
Process
Proven methods, clear communication, professional tooling. See how we work.
What we deliver
A long-term, virtual-CIO view in every service, scaling as you grow.
Managed IT
Productive people and healthy systems; 24/7 support for managed-service clients.
Cybersecurity
Assessment, protection, detection and training.
Prometheus ERP
ERP and business systems customized to how you operate.
AI Solutions
From Microsoft 365 Copilot to custom assistants and agents, inside your systems, people in control.
Software and cloud
The applications your organization depends on.
Health programs
Program evaluation, needs assessments, data analysis and reporting, quality improvement for agencies, health organizations and nonprofits.
Our values
Passionate
Enthusiastic about an excellent experience.
Respectful
Courteous and constructive, especially when things are hard.
Ownership
Responsible for outcomes and a common goal.
Unified
One team, a seamless experience.
Transparent
What we do, what it costs and why.
Working with us
- We listenYour environment and goals.
- We recommendDiscovery, then a clear recommendation.
- We proposeProposal or service agreement: scope, responsibilities, costs in USD.
- We deliverImplementation, ongoing support, regular reviews.
Where we work
Promatics Informatics LLC is based at 9169 W State St #231, Garden City, ID 83714. We work across the United States, mostly remotely, on-site when needed. Agencies, managed service providers and technology vendors: see partnerships.
Project examples
We do not publish client projects on this website. Tell us what you are considering us for and we will share relevant past work.
Learn more
Evaluation, data and technology for health programs and public agencies
Program evaluation, needs assessments, data analysis, quality improvement and health technology for agencies, health organizations, nonprofits and primes.
Prometheus ERP
Promatics' own ERP on open-source ERPNext: industry editions, US configuration, delivered and supported by Promatics.
Have a project or a problem to talk through?
Tell us what you are trying to fix or build. We will reply to arrange a conversation, and you will know whether we are a good fit before any proposal.